Important Update for Our US Customers: Shipping temporarily suspeneded
Dear Valued US Customers,
We regret to inform you that we have been forced to temporarily suspended shipping to the United States due to the mass chaos caused by new US regulations ending the "de minimis" tariff exemption, effective August 29, 2025. This exemption previously allowed packages valued under $800 to enter the US duty-free, but its termination has led to widespread disruptions in international postal services.
Many, if not most, postal services worldwide—including those from Germany, Denmark, Switzerland, Sweden, France, Austria, Italy, the UK, Japan, Australia, Singapore, Thailand, South Korea, India, Taiwan, Hong Kong, New Zealand, and more—have halted shipments to the US, citing uncertainty over duty collection, lack of clear guidance from US Customs and Border Protection (CBP), and short implementation timelines.
These suspensions are temporary measures by postal operators to adapt to the new rules, which require detailed customs declarations, duty payments, and electronic data submissions for all shipments, regardless of value. As a result, we are unable to guarantee reliable delivery to the US at this time, and we do not want to risk your orders being delayed, returned, or incurring unexpected fees.We are actively monitoring the situation and working on alternatives, such as private carriers (e.g., DHL, FedEx, UPS) or other solutions. We will restart shipping to the US as soon as we have more information from US authorities and our partners, or once viable alternatives are in place—hopefully within the coming weeks.